Frequently Asked Questions

What is Elevate Performance?

Elevate Performance is the fitness and apparel division of Elevate My Everyday. Our products are built around discipline, progress and showing up consistently—inside and outside the gym.

Where do you ship?

Elevate Performance ships to Canada and the United States. Available shipping options, costs and estimated delivery times are displayed during checkout.

We will confirm this wording once your Apliiq shipping configuration is connected.

How long will my order take to arrive?

Many Elevate Performance products are made specifically for each order. Processing time is separate from shipping time, and estimated delivery information will be provided during checkout and in your order confirmation.

We will insert Apliiq’s exact production estimate later.

How do I choose the correct size?

Each product page includes product-specific sizing and fit information. We recommend reviewing the size chart before placing your order, as sizing may vary between garments.

Can I change or cancel my order?

Contact us as quickly as possible after placing your order. Because some products enter production shortly after purchase, changes or cancellations cannot be guaranteed once fulfilment has begun.

What is your return policy?

Returns and exchanges are handled according to our published Return and Refund Policy. Items must meet all eligibility requirements outlined in that policy.

We will finalize the actual rules once we confirm Apliiq’s policies.

What should I do if my order arrives damaged or incorrect?

Contact us through our Contact Us page and include your order number and clear photographs of the issue. We will review the order and help determine the appropriate resolution.

How should I care for my Elevate Performance apparel?

Always follow the care instructions printed on the garment label. Unless otherwise stated, wash garments inside out in cold water and avoid high heat to help preserve the fabric and decoration.